Satisfying your desire for real-time, actionable information
We live in a world full of Big Data. It fuels businesses, dictates consumer spending and provides audience insights for marketers that are goldmines of information.
With Big Data generated constantly, making sense of it as a business in the digital age is challenging, but with WireFilter’s Big Data solutions, your operation can finally make informed decisions based on intelligent insight.
WireFilter can help you store, analyze and process your data cost-effectively by removing the need to manually create structured tables and complex spreadsheets.
It’s time to lift the lid on Big Data.
Dealing with data that arrives by the second
Big Data is massive and arrives every second. Its volume, variety and velocity is overwhelming for even the largest of enterprises.
The appetite for data today is voracious but the constant feed of information available makes it near impossible for real-time decision making to be undertaken.
Processing millions of phone calls, analyzing the entire customer journey and filtering call records are just some of the tasks which rely on Big Data but which often feel unmanageable for modern businesses.
With WireFilter, you can:
- drive new insight;
- store large quantities of data for longer;
- combine disparate datasets;
- reduce data storage costs;
- make informed, real-time decisions;
- develop customer-centric offers and products;
- gain insight into how customers are using your products and services.
Big Data contains the answers you’ve long searched for; we’ll help you find them.
No matter the sector or industry within which your business operates, our Big Data solutions are built for you and will offer 5 key benefits:
1- Innovation:
- Use Big Data for selective innovation by diversifying revenue streams based on customer insight and product feedback
- Capture, centralize and analyze customer interaction
2- Real-time decision making:
- Enable location-based, personalized advertising with geo-fencing and the ability to target potential subscribers based on their location
- Optimize your offers by gaining insight into which promotional campaigns drew the highest levels of engagement
- Segment your customer base to reduce churn and shift the focus from old records to predictive customer behavior
- Promote the use of strategic partner applications by sharing customer data ethically and for the benefit of all parties
3- Marketing:
- Enable location-based, personalized advertising with geo-fencing and the ability to target potential subscribers based on their location
- Optimize your offers by gaining insight into which promotional campaigns drew the highest levels of engagement
- Segment your customer base to reduce churn and shift the focus from old records to predictive customer behavior
- Promote the use of strategic partner applications by sharing customer data ethically and for the benefit of all parties
4- Operational:
- Enable proactive customer care by pre-empting support requirements and predicting breaches of inclusive contract elements
- Predict, plan and optimize service roll-outs and maintenance by identifying stress points
5- Customer Experience:
- Understand the customer journey and identify opportunities that arise from unexpected events in real-time
- Profile and segment your customer database to fine tune your service based on usage, location, demographics and interests
- Make strategic decisions based on user behavior on-site; from page journeys to individual mouse clicks
- Gain an insight into customer behavior in real-time by handling and mining transactional data
Putting Big Data to work in your telecoms business
With WireFilter’s Big Data solutions, you can store large amounts of data for longer and use it to drive new insights. This is particularly useful for businesses operating in the telecoms sector.
Our solutions immediately make their presence felt by enabling telecom businesses to join diverse sets of data together for the following business applications.
The benefits of WireFilter’s Big Data solutions for telecoms businesses:
- Proactive equipment servicing: Gain access to streaming sensor data from the network and preempt service requirements.
- Intelligently analyze network load: Plan infrastructure improvements with precision and confidence.
- Aid mobile innovation: Find out how, why when and where mobile devices are used and gain rich product data that will inform development.
Big Data analytics
Our Big Data solutions enable you to uncover hidden patterns within large amounts of business information. From those patterns, you’ll spot key insights about your business and be able to analyze Big Data to get answers from it almost immediately.
The concept of Big Data has been around for several years, but businesses in all industries are realizing that they can apply analytics to get significant value and return from it.
Our Big Data solutions offer speed and efficiency when it comes to making sense of large volumes of information. This helps your teams work faster, become more agile and gain a competitive edge.
With analytics, you’ll benefit in three specific ways:
- Faster decision making: The ability to analyze new sources of data will enable you to make better decisions more quickly, and based on real learning – rather than guesswork.
- Reduction in costs: WireFilter’s ability to efficiently store and analyze data brings with it significant cost advantages and means less staff time is tied up in manual activity.
- Better product development: By gaining an insight into how products and services are used, your business can use Big Data analytics to make changes that are driven by real-world usage and customer demand.
Why choose WireFilter?
We can help you simplify the massive, diverse sets of data your business generates. In the rapidly changing, complex environment of internet connectivity, Big Data will only increase in size and velocity. Our team possesses the experience and knowledge required to sift through the noise of Big Data.
Our flexible range of solutions are backed by traditional account management, enabling us to provide a personable service that scales in-line with your revenue and customer base.
We’ve been satisfying the dynamic requirements of our regional and global customers for many years. Let us help you reduce data storage fees, store data for longer and develop a customer-centric service offering.